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Panel 01:

When the Boss is an Algorithm: The Sunny and Shady Sides of Algorithmic Management

 

Panel Date:

22.2.2022, 10.30-12.00 pm

 

Panelists

  • Prof. Dr. Hanna Krasnova
  • Prof. Alexander Mädche
  • Prof. Mareike Möhlmann*
  • Prof. Jan Recker
  • Prof. Ulrich Remus

 

Organization & moderation

  • Prof. Alexander Benlian
  • Prof. Martin Wiener

 

Summary

Algorithmic management (AM) refers to the “delegation” of classic management tasks to intelligent algorithms and digital technologies. Here, the panel will address the central question of how the increasing use of AM will affect labor conditions on digital platforms (e.g., crowdsourcing and gig platforms), as well as in traditional organizations. Will workers become more autonomous and flexible? Or, will they just be monitored and exploited? After a discussion on AM opportunities and risks, the panel focus will shift toward AM implications and possible solution approaches: What new guidelines and guardrails must be put in place for AM? How can corresponding practices increase work efficiency and quality without interfering with fundamental worker rights? Last but not least, the panel will discuss what contributions information systems (IS) research can make to proactively help shape the design and use of AM practices—and thus the future of work—for the good of humanity.

 

*virtual attendance